Careers

Commissionaire – Quinte District Manager

Province
Ontario
City/Town
Quinte
Closing Date
May 24, 2024
Hours
Full-Time

LOCATION: Quinte District Office, 365 North Front St, Suite 200, Belleville ON, K8P 5A5

HOURS OF WORK AND WORKING CONDITIONS: 

  • Full-Time; On Site; Indoor and Outdoor working conditions that may apply
  • Weekdays and on call for some weekends
  • Some travel within the Region and travel to District sites regularly

RATE OF PAY: $55,000 to $60,000

EFFECTIVE:  3 June 2024

JOB SUMMARY:    
The District Manager interacts with clients, site supervisors and commissionaires to direct all district level operations. The manager is the primary authority for administering every district site/contract. The manager is the primary authority for all district personnel within the confines of the Peterborough, Belleville, Trenton, Quinte area and Western area. The manager is the managing authority for the Western District supervisor. The manager has a responsibility to ensure all employees (all sites) are employed in accordance with ESA standards. Additionally, the manager is the primary administrative authority (all employees/all sites) providing policy interpretation, direction, assistance, and direct support to the completion of all administrative functions including, but not limited to, scheduling, personnel administration, assessments, and discipline, WSCFs, WSIB reporting, and processing leave requests.

This position is not conducive to working from home or away from the office.

REQUIRED SKILLS:

  • must possess superior oral and written communication skills.
  • must possess excellent leadership, management, and interpersonal skills.
  • must have excellent problem solving and organizational skills.
  • must have excellent organizational and critical decision-making skills.
  • must have excellent team building skills.
  • must have strong computer skills/experience (Office, Word, Outlook, apps)
  • must have the ability to obtain and maintain a secret security clearance
  • must be able to obtain ACSO designation
  • must have full G driver’s licence in order to drive company vehicle
  • must understand ISO concepts and have knowledge of the security industry including understanding of best practices
  • post-secondary diploma/degree in Business Administration or equivalent an asset
  • security licence an asset

REQUIRED SECURITY CLEARANCE:         

Secret Clearance (Minimum 10 consecutive years in Canada)

RESPONSIBILITIES:

  • must represent the Commissionaires and the client professionally at all times including personal conduct, dress, and appearance,
  • must read, remain current with, and follow all Commissionaires policies, Terms & Conditions of Employment and Health & Safety Standards Act,
  • must read, remain current with, maintain, and follow all client & site SOPs/post instructions,
  • must coordinate the necessary operational requirements to meet and maintain the Company’s obligations for existing/established contracted security sites in the Quinte District west to Pt. Hope including Quinte West, Cobourg, Peterborough, and Lindsay.
  • must direct, communicate and interact with the members of the Regional Office and security sites’ staff, in a courteous, professional, and businesslike manner.
  • must manage the hiring and development of commissionaires, as required, filling the staffing requirements of all contracts.  Initiate progressive discipline as required.
  • must be responsible for and to manage the Spares’ list in the district, and to maintain a list of trained and competent commissionaires sufficient to respond to new contracts and short-term surge requirements.  
  • must coordinate the implementation of new contracts, including staffing requirements, and assist management in the development of on-site operating procedures.
  • must contact clients on a regular basis to ensure continued satisfaction with the services provided.  Update the clients on new services available and to respond to any concerns or requests for additional services. 
  • must initiate new business opportunities, either temporary or permanent, by following up on referrals and local tenders and contacting potential clients directly. 
  • must create and submit quotes for service for temporary contracts and provide input on any proposals prepared at Regional Office regarding the availability of commissionaires, salary requirements, local information etc.
  • must conduct Site Supervisor meetings in the District Office, as required, updating supervisors on any legislative, operational, financial, or human resource changes.
  • must share responsibility with District staff for on-call, emergent after business hours calls.
  • must ensure all commissionaires working in the district are always in possession of a valid Provincial Security Guard license and current “First Aid” qualifications. 
  • must assist the Regional Office with union matters.
  • must resolve staffing or contract problems in conjunction with Regional Office.  
  • must schedule, train, manage, mentor, and assess the performance of the District Office staff, where applicable. Must be knowledgeable with scheduling software and be able to complete scheduling in the absence of the Scheduler and/or District Supervisor. Review Overtime Reports and create solutions where needed and ensure a copy of the Spares’ list is forwarded to the 24/7 SOC at regular intervals (daily/weekly) for after-hours staffing requirements.
  • must observe Site Supervisor performance on a regular basis and conduct performance evaluations of the Site Supervisors and present Award Presentations to Guards and Supervisors
  • must inform Regional Office of any ISO non-compliance issues in the district as well as submitting weekly Operations Report and Staffing Matrix to Director of Operations and maintain Credit Card Records/Receipts for the finance department.
  • must be able to complete digital fingerprinting and coordinate I.D services with the ID services Manager.
  • must be able to complete payment transactions on the Office Point of Sale Terminal
  • must coordinate with the QDS to ensure all WSCFs are completed and sent to Operations and WSIB forms are completed and sent to Human Resources.
  • must assist guards with their security guard license renewals online to expedite the renewal process and submitting Security guard license renewals and receipts for guards for reimbursement. Submitting first aid certificates and receipts for unassigned spare guards for reimbursement
  • must ensure that accurate reports of current operations are generated for the Director of Operations on a weekly basis or as required / requested by DOps
  • must share responsibility with the Quinte District Supervisor for on-call duties and communicate which District staff member is on call with site supervisors.
  • must participate in any and all internal training and continuing education deemed necessary by the Director of Operations and / or delegate.
  • must perform other duties as assigned by Director of Operations, or delegate.

APPLICATION PROCESS:

Applicants are requested to submit .pdf copies of the listed documents completing ONE submission only as follows:

Applications via Website (external applicants)

Applicants must submit:

  1. A cover letter specific to the position
  2. A current Résumé,
  3. A completed application form,
  4. Security Licence Preferred but not Required – add a blank page or an extra copy of your resume, and
  5. First Aid Preferred but not Required – add a blank page or extra copy of your resume.

directly to HR Admin at [email protected]

Applications via Email (only for currently serving commissionaires)

Commissionaires must submit:

  1. A cover letter specific to the position, and
  2. A current Résumé.

directly to HR Admin at [email protected]

APPLICATION DEADLINE:

Applications for this position will be accepted until 4:00 p.m. on 24 MAY 24.

NOTES:

All security work is 24/7 up to 40 hours per week and overtime is possible.

Submissions from currently serving Commissionaires for all Union locations and supervisory positions will be prioritized over external applicants.

Incomplete, multiple submissions or unsolicited submissions may not be processed in a timely fashion or may be removed from the applicant pool entirely.

Although the Commissionaires prefers to hire military, RCMP and police service veterans we remain an equal opportunity employer that strives to ensure an inclusive and diverse workplace. Our vetting, interviewing, and hiring practices employ the same focus towards inclusivity and diversity in order to provide as barrier free an environment as is possible.

Selection of any candidate is subject to client approval.

Only candidates considered for an interview will be contacted.