Human Resources Coordinator


Job description

Who are we? Commissionaires Southern Alberta is a not-for-profit organization providing professional security services to the Southern Alberta region for over 80 years. Recognized by Forbes as one of Canada’s Best Employers of 2020, we are known for the great care we take with clients and employees alike.

Who are you? You are a team player that is a highly organized, detail oriented and self-motivated professional with a “can-do” attitude that is looking for an opportunity to continue to grow and develop your skills, knowledge and experience in the human resources field.

Reporting to the Senior Human Resources Business Partner, the HR Coordinator is responsible for providing high quality and responsive customer service to employees and will be the first point of contact for basic enquiries related to HR associated matters and established HR policies, procedures and guidelines. The HR Coordinator will also provide timely and effective administrative support to Human Resource programs and services, including HRIS data entry and data integrity.

This is an exciting entry level opportunity to learn and strengthen your HR skills while gaining valuable HR experience in a growing organization.

Primary Duties and Responsibilities include:

· Provides administrative support and excellent customer service in functional areas of a human resources department, which may include support for recruitment and employment, personnel records, employee and/or labour relations, job evaluation, compensation management, Employment Equity/Diversity, attendance management, benefits administration, organization development and training;

· Complete Government of Canada personnel security screening applications (Security Clearances) when client requirements exist;

· Input and maintain employee information in the HRIS (Criterion) database, including new hires and terminations;

· Assist in the completion of various monthly, quarterly, yearly reports and returns;

· Conduct exit interviews as required;

· Process and coordination of all employee leave forms including medical and leave of absence (LOA);

· Create Staff requests for record of employment (ROEs), send notification and update HRIS.

· Maintain employee files including filing;

· Benefits administration – responsible for keeping records up to date including processing new enrollments and amendments to coverage.

· Work collaboratively with other internal departments to gather information, solve issues and streamline processes;

· Collaborates with the HR Business Partners and HR Generalist in managing employee issues within the assigned portfolio

· Point of contact / answer phone calls and e-mails for employees with regards to questions about processes, status of requests and general inquiries;

· Escalate any grievances or problems of a difficult nature from employees to the Director, Human Resources;

· Work with discretion regarding sensitive and confidential information;

· Provide assistance and back-up to the other staff members;

· Other duties and special projects as assigned including assisting staff with general queries when they visit the Human Resources department.

· Assist with administering WCB claims including the return to work program.

Education Requirements

  • HR Certificate, Diploma, or Degree; (preferred) or an acceptable combination of education and experience; or
  • Hold or be working towards the CPHR designation an asset.
  • 1–2 years of administrative experience in the field or related area (preferred).

Knowledge Requirements

· Recent and relevant knowledge of industry HR policies and procedures;

· Basic knowledge of the Employment Standards Code of Alberta and the Alberta Human Rights Act;

· Previous experience with WCB claims considered an asset;

· Good knowledge of Provincial Privacy Legislation;

· Recent Canadian Forces or RCMP service (strong asset).

Skills Requirements

· Intermediate to advanced knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook);

· Excellent analytical, interpersonal and communication skills;

· Customer service oriented;

· Must be able to obtain and maintain a Level II Government of Canada Security Clearance;

· Strong attention to detail with high degree of accuracy;

· Self-starter with the ability to work independently with minimal guidance;

· Able to effectively collaborate and build relationships with other departments internally;

· Display the ability to act with diplomacy, tact and professionalism at all times and to maintain an environment of confidentiality;

· Effectively prioritize, handle multiple tasks, and meet multiple deadlines simultaneously;

· Demonstrated ability to form and maintain long-term positive working relationships with diverse stakeholders;

· High level of English fluency for speaking, reading and writing.

Applicants must submit a cover letter along with their resume indicating how their experiences meet these requirements. Only those applicants who have been chosen for an interview will be notified. Cover letters and resumes can be submitted through Indeed.