Job Posting – Security Operations Centre Assistant Supervisor

Offered in: Kingston & Region

POSITION:  Master Warrant Officer – Security Operations Centre Assistant Supervisor

LOCATION:  Security Operations Centre – 737 Arlington Park Place

HOURS OF WORK: 

• Monday- Friday 11:00hrs to 19:00hrs
• On-call as required
• May vary based on business needs.

RATE OF PAY:  $ 21.75 to $23.00 per hour – wage based on experience and qualifications of hired individual

EFFECTIVE:  Immediately

JOB SUMMARY:    
SOC Office administrator and assistant to the SOC manager. Ensure compliance to SOC procedures and staff training.  Daily admin work duties along with record keeping

REQUIRED SKILLS:

• Must possess a valid class G drivers’ license and have a clear driver’s abstract (3-year),
• Must be able to complete a vulnerable sector check, to conduct crossing guard duties as required,
• Must process excellent leadership, management, and interpersonal skills
• Must have excellent problem solving and organizational skills
• Must have excellent team building skills
• Must possess excellent computer skills, including experience with specialized secure networks and all Microsoft products i.e., Word, Excel, Access, and Outlook, and
• Must possess experience with online scheduling apps (Sling).
• Must have supervisory experience
• Must have customer service experience
• Must have knowledge of ISO requirements
• Would be considered an asset: Post secondary diploma / degree in Business Administration or equivalent experience

QUALIFICATIONS:

• G Driver’s License
• Clean Drivers abstract
• Vulnerable sector check

RESPONSIBILITIES:

• Must complete Cash pick ups for various clients
• Must deliver and pick up equipment between districts when directed.
• Must pass on changes to procedures to SOC Staff and create memos when needed
• Must assist the SOC Supervisor in overseeing Fleet maintenance.
• Must oversee patrols by making sure they are completed by reading staff reports.
• Must ensure all employee paperwork is filled out properly this includes reports, alarms, ABMs + more.
• Must maintain CCTV network and deal with issues related to clients.
• Must maintain the lone worker program as well as the patrol schedule
• Must ensure clients are attended to and the manager is aware of any issues.
• Must communicate with new clients and help develop new business for the SOC.
• Must perform site visits when needed, ensure a safe work environment out and inside the SOC.
• Must prepare schedules and move staff and when necessary, fill vacant shifts when needed.
• Must perform all the duties of the SOC driver and Call-op when needed.
• Must conduct all training of new SOC personnel.
• Must review new employees and discuss staff performance with the SOC manager.
• Must conduct By-law for various clients as required
• Must deal with SOC staff complaints and issue reprimands when required.
• Must be able to be able to answer District Cellphone after-hours on rotation.
• Must complete any other duties requested by SOC Supervisor.
• Must prepare and complete Payroll submissions bi-weekly and ensure payroll is submitted by-weekly
• Must prepare and send receipts and other invoices to finance.
• Must create and issue site kits when required.
• Must train new employes on the use and care of PPE.
• Assisting the Security Operations Supervisor with scheduling employee with the scheduling software.
• Must train new hires on the use of their personal scheduling application.
• Must complete any other duties that may be required by the SOC Supervisor or Staff member from headquarters
• Must assume the Security Operations duties and responsibilities in the absence of the SOC Supervisor and report to the Director of Operations.
  

REQUIRED SECURITY CLEARANCE:    

Reliability (5 years minimum Canadian residency)

APPLICATION PROCESS:

Applicants are requested to submit .pdf copies of the listed documents completing ONE submission only as follows:

Applications via Commissionaires Website

Submit the following documents through the Commissionaires website under:

External Applicants:   Commissionaires.ca > Careers > Kingston & Region (select the posting)

1. A cover letter specific to the position
2. A current Résumé,
3. A completed application form,
4. Security Licence – currently serving commissionaires add a blank page, and
5. First Aid – currently serving commissionaires add a blank page.
6. Clear Vulnerable sector check
7. G Driver’s License
8. Clean Driver’s Abstract

Internal Applicants:  Kingston & Region Intranet site > Job Postings (select the posting)

1. A cover letter specific to the position
2. A current Résumé,
3. A completed application form,
4. Security Licence – currently serving commissionaires add a blank page, and
5. First Aid – currently serving commissionaires add a blank page.
6. Clear Vulnerable sector check
7. G Driver’s License
8. Clean Drivers abstract
   

OR

Applications via Email

Submit the following documents directly to recruiting clerk at [email protected]

1. A cover letter specific to the position,
2. A current Résumé,
3. A completed application form,
4. Security Licence – currently serving commissionaires may disregard, and
5. First Aid – currently serving commissionaires may disregard.
6. Recent Clear Vulnerable sector check
7. G Driver’s License
8. Recent Clean Driver abstract (3 year)
   

**Please note that only the successful candidate will be reimbursed for Vulnerable Sector check and Driver’s Abstract**

APPLICATION DEADLINE:

Applications for this position will be accepted until December 16, 2024.

NOTES:

All security work is 24/7 up to 40 hours per week and overtime is possible.

Submissions from currently serving Commissionaires for all Union locations and supervisory positions will be prioritized over external applicants.

Incomplete, multiple submissions or unsolicited submissions may not be processed in a timely fashion or may be removed from the applicant pool entirely.

Although the Commissionaires prefers to hire military, RCMP and police service veterans we remain an equal opportunity employer that strives to ensure an inclusive and diverse workplace. Our vetting, interviewing, and hiring practices employ the same focus towards inclusivity and diversity in order to provide as barrier free an environment as is possible.

Selection of any candidate is subject to client approval.

Only candidates considered for an interview will be contacted.

Apply Now

All job applicants must be residents of Canada.

Name *

Email Address *

Phone *

City/Town *

Postal Code *

Message

Are you a veteran of the Canadian Armed Forces, Allied Forces, RCMP, police or are you a member of a military family? *YesNo

Please specify *Canadian Armed ForcesRCMPAllied forcesPolice ServiceMilitary spouse (serving member or veteran)Military dependant (serving member or veteran)

Are you a Canadian citizen? *YesNo

Please read and check this box to agree with the required statement below. (Ontario Guard License) *

I have a valid Ontario Security Guard License.

Please read and check this box to agree with the required statements below. (First-Aid and Vehicle) *

I have a valid Emergency First-Aid CPR/AED Certificate.
I have a vehicle or access to a vehicle to attend shifts.

Please read and check this box to agree with the required statement below. (Have not applied previously) *

I have not previously applied to this specific position.

I have a valid ‘G2’ or ‘G’ Ontario Drivers Licence and a vehicle in order to drive to any work site within the region I have appliedYesNo

I have previously been a CommissionaireYesNo

Division of previous Commissionaire employment

I am looking the following type of work and shifts (check all that apply)

Part Time (15+ hours per week)Full Time (35+ hours or more per week)Weekdays onlyWeekends onlyAny Shift

How many hours per week are you looking to work? *Select8 - 16 Hours per week24 - 40 Hours per week

Do you have a valid Manitoba security guard license? *YesNo

Who did you receive your license training with? *

Are you available to start work within the next 2-3 months? *YesNo

Are you currently working? *YesNo

Are you working within the security field? *YesNo

Please specify the days and hours of the week that you are available to work on a regular basis *

Monday to Friday Day Shift (approximately 0700 to 1500)Monday to Friday Evenings (approximately 1500 to 2300)Monday to Friday Night Shift (approximately 2300 to 0700)Weekends (Saturday and Sunday) Day Shifts (approximately 0700 to 1500)Weekends (Saturday and Sunday) Evening Shifts (approximately 1500 to 2300)Weekends (Saturday and Sunday) Night Shifts (approximately 2300 to 0700)(Shift hours may vary, you may provide more details in the Additional Comments field below.)

Please indicate your residency status. *SelectBorn in CanadaCanadian CitizenPermanent ResidentLanded ImmigrantWork PermitSchool Permit

What is the expiry date of the status or permit? *

For the purposes of obtaining security clearances, if you were NOT born in Canada, please specify the date of entry into Canada

(Leave blank if not applicable)

Due to the various location of work, consistent and reliable transportation is the responsibility of the applicant. Please specify the primary transportation type you will using. *SelectPublic Transportation (Bus)Bike or other non-vehicle source of transportation (walking)Personal Vehicle (Vehicle is available for all potential work assignments)Taxi

Do you have a valid Manitoba Drivers licence? *YesNo(May be required for specific positions. Excluding beginners or learners permit.)

Do you have any additional comments about availability, restrictions or other info that you would like to share?

Cover Letter (optional)

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Résumé *

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Copy of your current Ontario Security Guard License (PDF) *

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Please download our Application Form, then fill out and attach it below.

Application Form *

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Ontario Security Guard License *

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First Aid Certificate *

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Please download our Career Application Form, fill out and re-upload it below to complete your application submission.

North Saskatchewan Career Application Form *

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North Saskatchewan Security Guard Certificate *

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Please upload your Saskatchewan Security Guard Training Certificate here.

Agreement *

I have read and completed this application in full. I certify that, to the best of my knowledge and belief, the answers given to the foregoing questions and the statements made by me in this application are correct and complete. I understand that misrepresentation of facts in this application may result in disqualification or dismissal. Commissionaires is an equal opportunity employer.

Terms & Conditions of Use *

In completing and submitting this application, I agree that the information provided is true and accurate to the best of my knowledge. I am providing my included information for hiring purposes only and any & all false or misleading statements made by me in the foregoing application could result in disqualification and/or dismissal.

I agree to Terms & Conditions of Use.

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