Business Analyst

Offered in: Ottawa, Northern ON, NW QC, Windsor

Location: 24 Colonnade Road, Ottawa ON

Schedule: Daytime, Monday to Friday

We are currently recruiting for a Business Analyst to work at our headquarters in person at our office in Ottawa, ON.

What you will be doing…

As a Business Analyst, you will work closely with various teams to identify business needs and provide solutions that align with organizational goals. You will be responsible for analyzing data, developing detailed requirements, and ensuring successful implementation of business strategies and projects.

Some of your responsibilities include…

• Conducting in-depth analysis of business operations to identify opportunities for process improvement and efficiency gains
• Developing detailed documentation of business requirements, workflows, and processes to ensure clarity and alignment
• Collaborating with stakeholders to design, propose, and implement innovative and effective solutions
• Monitoring project milestones, timelines, and deliverables to ensure alignment with business goals and objectives
• Providing comprehensive training, documentation, and ongoing support to teams on new tools, processes, or systems
• Acting as a liaison between technical teams and business units, facilitating clear communication and understanding of project requirements
• Evaluating and reporting on project outcomes to ensure continuous improvement and alignment with organizational goals
• Performing root cause analysis to identify issues and recommend corrective actions for long-term solutions
• Preparing and presenting reports on operational performance and project outcomes to senior management
• Leading workshops or brainstorming sessions to identify innovative solutions to business challenges
• Researching and evaluating new tools, technologies, or methodologies to enhance business processes
• Organizing and leading stakeholder meetings to gather requirements and provide updates
• Collaborating with IT teams to ensure technical feasibility and alignment of solutions
• Creating user acceptance testing (UAT) plans and facilitating the testing process to ensure successful project delivery

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Employer paid professional development
• A comprehensive benefits package
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

You’re a good fit if…

• You have strong analytical skills and attention to detail, with the ability to break down complex problems, analyze data, and derive actionable insights
• You have excellent communication and presentation skills, capable of conveying complex concepts clearly to both technical and non-technical audiences
• You are proficient in data analysis tools such as Excel, SQL, or Power BI
• You can work independently and collaboratively in a team environment, managing multiple priorities effectively
• You possess critical thinking and problem-solving abilities to propose strategic solutions aligned with long-term business goals
• You have strong time management and organizational skills, ensuring deadlines are met and projects are prioritized effectively
• You demonstrate exceptional interpersonal and stakeholder management skills, building strong relationships across the organization

Your must-haves:

• A bachelor’s degree in IT, Engineering, or a related field
• Proven experience as a Business Analyst or in a similar role
• Advanced proficiency in data analysis tools and software such as Excel (pivot tables, macros), SQL, and Power BI
• Knowledge of business process improvement techniques, including familiarity with methodologies like Lean or Six Sigma
• Experience with Agile and Waterfall project management methodologies
• Ability to assess software systems requirements and compatibility
• Exceptional documentation, reporting, and business modeling skills, including BPMN or UML expertise
• The ability to obtain a Secret-level security clearance

Application Process

If we are the right fit for you, we want to hear from you! Send us your resume and cover letter, to [email protected].

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply, however we will only be contacting candidates of interest.