POSITION: Brockville District Administrative Supervisor
REPORTS TO: District Manager of Kingston and Brockville
HOURS OF WORK:
• Full-Time On Site; Indoor and Outdoor working conditions that may apply
• Weekdays and on call for some weekends
• Some travel within the Region and travel to District sites regularly
TRAVEL: Must be willing to travel to various sites within Brockville and surrounding area as needed.
RATE OF PAY: $47,000 to $52,000
BENEFITS:
• Dental Care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life Insurance
• Group RRSP
• Vision care
EFFECTIVE: Immediately
JOB SUMMARY: The Brockville District Administrative Supervisor is responsible for ensuring all employees (all sites) are administered in accordance with Ontario Labour laws, ESA requirements, as well as with operations, HR and payroll policies. The Administrative Supervisor is the primary administrative agent (all employees/all sites) providing direction, assistance, and direct support to every administrative function including, but not limited to, company and legislative employment policy interpretation, personnel assessments, WSCFs, WSIB reporting, leave and vacation requests, and is required to maintain up-to-date district records for the Corps of Commissionaires. The Administrative Supervisor provides administrative support to every guard, site supervisor, client contract as well as directly advising, assisting, and supporting the District Manager of Kingston and Brockville. The Administrative Supervisor indirectly answers to the Director of Operations regarding all district administration. Additionally, the Administrative Supervisor will be required to periodically replace the District Manager during periods of leave or absence.
SKILLS REQUIRED:
• must possess superior oral and written communications skills.
• must possess excellent interpersonal skills.
• must have excellent organizational skills and critical decision-making skills.
• must exhibit excellent personal dress and deportment.• must have strong computer skills/experience (Office, Word, Outlook, apps)
• must have excellent problem solving and organizational skills
• must have the ability to obtain and maintain a secret security clearance
• must have full G driver’s licence in order to drive company vehicle
• must have the ability to obtain and maintain a secret security clearance within 120 days of hire.
• preferred knowledge/experience in the security industry including understanding of best practices.
• post-secondary diploma/degree in Business Administration or equivalent an asset
• Security License is an asset.
QUALIFICATIONS:
• G license
• Able to obtain and maintain a reliability clearance
• Willing and able to get Security license
• Would be considered an asset: post-secondary diploma/degree in business administration or equivalent experiences
REQUIRED SECURITY CLEARANCE:
Level I – Reliability (requires 5 years minimum Canadian residency)
RESPONSIBILITIES:
• Must negotiate short term contracts with clients and Director of Business Development.
• Must organize and participate in career events along with Human Resources and/or Enrollments personnel.
• Must work with Human Resources in the interview process to select commissionaires and fill staffing requirements for all contracts in the district. Interview potential new hires and internal applicants for positions as needed.
• Must ensure contractual requirements for staffing are met and communicate any shortfall in staffing to the District Manager of Kingston and Brockville and the Director of Operations and engage with the client as required.
• Must field calls from commissionaires (Unassigned spares, Site Supervisors, clients, and regional office staff).
• Must conduct site visits, delivering equipment, picking up guard and incident reports, site kits, uniforms and distributing Service Awards. Complete ISO compliance checks (Uniform standards etc.) and address any concerns from guards. Must provide leadership and support to supervisors and make arrangements for lone worker call -ins.
• Must generate probationary and annual assessments for all guards who have completed necessary probation hours and ensure site supervisors generate probation and annual assessments as required. Ensure annuals and passed and failed probation assessments are forwarded to Operations. Must generate positive performance reports
• Must prepare, revise, and submit a current list of guards for after-hours call out and contact for work to the SOC as required. Must ensure scheduling software is up to date with employee information.
• Must coordinate and assist in the preparation of Client SOPS and ensure site kits are created for pick up.
• Must perform CPIC and CRJMC checks for newly enrolled guards, or guards needing to renew security guard licenses and assist guards with their security guard license renewals online to expedite the renewal process.
• Must be knowledgeable with scheduling software and perform scheduling duties prepare schedules and timesheets. Ensure all available shifts have been covered as needed. Regularly review Sling to ensure the Site schedules are up to date and there is no unauthorized overtime and review all site supervisor’s timesheets as they are sent into payroll.
• Must complete all day-to-day administration functions for the district, including
generating and submitting WSCF’s, LOAs and other personnel admin is completed promptly
• Must ensure first aid certificates and receipts for all guards in district are submitted for reimbursement as well as ensure security guard licenses are up to date.
• Must sign Security Clearances for guards as the appointed ‘ACSO’ and complete Notary duties as the appointed ‘Commissioner of Oaths’ and complete affidavits for commissioning documents
• Must schedule appointments for fingerprinting and Conduct fingerprints
• Must complete any reports required and requested by District Manager of Kingston and Brockville or the Director of Operations. Forward any/all completed documents and information to respected department for processing.
• Must coordinate WSIB leaves with commissionaire and/or Site Supervisors and help in completion of WSIB reporting forms. Informing Health and Safety of any WSIB claims
• Must record any/all shift refusals and compliance issues.
• Must maintain all local copies of guard and client, records in secure filing systems.
• Must maintain district vehicle and forward any repairs and receipts to the SOCM
• Must conduct progressive discipline of guards such as verbal and written warnings in coordination with the District Manager of Kingston and Brockville or Director of Operations
• Must attend all scheduled virtual or in person meetings
• Must create and implement operational plans for contracted major events
• Must investigate all public and client complaints received regarding district employees
• Must share on call responsibility with the district staff for after hours business calls
• Must participate in any and all internal and continuing education deemed necessary by the Director of Operations and/or delegate
• Must perform other duties as assigned by District Manager of Kingston and Brockville, Director of Operations and / or delegate.
APPLICATION PROCESS:
Applicants are requested to submit .pdf copies of the listed documents completing ONE submission only as follows:
Applications via Website
Applicants must submit:
- A cover letter specific to the position
- A current Résumé,
No website access is available/possible
Submit appropriate documents, as per your circumstances above, directly to:
Recruitment at [email protected]
APPLICATION DEADLINE:
Applications for this position will be accepted until 4:00 p.m. on 11 Mar 25.
NOTES:
All security work is 24/7 up to 40 hours per week and overtime is possible.
Submissions from currently serving Commissionaires for all Union locations and supervisory positions will be prioritized over external applicants.
Incomplete, multiple submissions or unsolicited submissions may not be processed in a timely fashion or may be removed from the applicant pool entirely.
Although the Commissionaires gives first priority to hiring military, RCMP and police service veterans we remain an equal opportunity employer that strives to ensure an inclusive and diverse workplace. Our vetting, interviewing, and hiring practices employ the same focus towards inclusivity and diversity to provide as barrier free an environment as is possible.
Only candidates considered for an interview will be contacted.