As the market-leading provider of security services in Canada, Commissionaires is committed to the professionalization and standardization of Canada’s security industry, and embodies the gold standard for industry best practices.
CGSB
The Canadian General Standards Board (CGSB) is a federal government organization that develops and assesses standards in support of the economic, regulatory, procurement, health, safety and environmental interests of government, industry and consumers.
Commissionaires’ security officer training is certified to meet CAN/CGSB-133.1-2017, the highest national-level standard for security training in Canada.
ISO Certifications
The International Organization for Standardization (ISO) is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of services provided.
ISO 9001:2015 – Quality Management
Being ISO 9001:2015 certified means that we maintain a certified Quality Management system that enables us to provide high-quality and professional services to our clients and employees, and to continuously improve these services to better meet their needs.
ISO 14001:2015 – Environmental Management
The ISO 14001:2015 certification recognizes the compliance of our Environmental Management system with statutory requirements and internationally-recognized standards for protecting the environment and preventing pollution.
ISO 18788:2015 – Security Operations Management (ANSI/ASIS PSC-1)
Our ISO 18788:2015 and ANSI/ASIS PSC-1 certifications mean that our security operations are run in accordance with the highest globally recognized standards for effective and ethical security management.
Better Business Bureau Accredited
Commissionaires Nova Scotia is accredited by the Better Business Bureau (BBB). We hold an A+ score and have been accredited since 2008.
Whistleblower Policy
We embody the principles of openness, transparency and respect in dealing with colleagues, clients and the communities we work in. To reinforce our position as a positive contributor to our community, we have developed an anonymous reporting system for our employees to facilitate the handling of very serious ethical matters. Please consult the Commissionaires Nova Scotia Whistleblower Policy for more information.
Issue Management Policy
In accordance with the International Code of Conduct for Private Security Providers, we maintain a formal process to manage issues raised by external stakeholders, including both clients and members of the communities we serve. Please consult the Commissionaires Nova Scotia Issue Management Policy for more information.
Comments & Complaints
Do you have a positive experience or complaint you’d like to share with the Commissionaires Nova Scotia Head Office? Please fill out our Comment / Complaint Form here and we will ensure it reaches the appropriate representative.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
The following programme is specific to Kingston Division, in addition to the previous standards.
Sustainable Kingston’s Green Economy Leader Programme
The Green Economy Leader Program supports and recognizes organizations that are measuring, setting targets, and reducing their carbon footprints.
Sustainable Kingston’s Green Economy Leader program is one of 7 Green Economy Hubs across Ontario supporting networks of businesses to set and achieve sustainability targets. Together we are demonstrating a more sustainable economy is possible.
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Commissionaires is committed to a high standard.
CGSB
Canadian General Standards Board (CGSB) is a component of Public Services and Procurement Canada (PSPC). Its purpose is to provide standards development and assess conformity in support of regulatory and procurement objectives. CGSB sets standards for training and programs qualification to ensure security officers and supervisors have received the proper level of training to work at federal sites.
Commissionaires meets all training requirements of the standard and has successfully passed the two phases of program qualification.
ISO Certifications
Every Commissionaires office across Canada is certified to the ISO 9001:2015 standard and is audited annually by an external certification body to ensure that all requirements of the standard are met and we achieve continual improvement. This certification is your assurance of our commitment to provide services of uncompromising quality, integrity and competence to all clients by continually upgrading our Quality Management Systems to better meet your needs.
In addition, many of our offices across the country are actively pursuing ISO 14001:2015 certification to reduce our impact on the environment, prevent pollution and comply with government environmental regulations. These offices have set specific objectives to reduce energy and resource consumption, and to prevent pollution by adhering to strict procedures.
The International Organization for Standardization, or ISO, is a network of national standards institutes from over 160 countries working in partnership with international organizations, governments, and industry, business and consumer representatives. It serves as a bridge between public and private sectors to assure clients about the conformity, quality, safety and reliability of our services.
Commissionaires National Office and 11 Divisions across the country are certified through the SAI Global certification body for the ISO 9001 and ISO 14001 standards. The remaining Divisions are certified through other certification bodies. More information can be found on the respective Division’s “Standards” page.
International Code of Conduct Association (ICoCA)
Commissionaires is the sole Canadian security company certified by ICoCA. As a proud member of this international association, we join ICOCA’s mission to raise private security industry standards and practices that respect human rights and international humanitarian law. We believe we have an obligation to continually raise the bar, not just for our employees and clients, but for the entire security sector.
As an ICoCA Member, we commit:
a) to operate in accordance with applicable laws and regulations, and in accordance with relevant corporate standards of business conduct;
b) to operate in a manner that recognizes and supports the rule of law; respects human rights, and protects the interests of their clients;
c) to take steps to establish and maintain an effective internal governance framework in order to deter, monitor, report, and effectively address adverse impacts on human rights;
d) to provide a means for responding to and resolving allegations of activity that violates any applicable national or international law or this Code; and
e) to cooperate in good faith with national and international authorities exercising proper jurisdiction, in particular with regard to national and international investigations of violations of national and international criminal law, of violations of international humanitarian law, or of human rights abuses.