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Criminal Record Checks

Criminal Record Checks – Apply Online!

When you need a basic criminal record check (i.e. name and date of birth check—no fingerprints required), the most convenient, most discrete and fastest way is to apply online

Step 1: 15 Minutes to Verify Your Identity

The online application process takes less than 15 minutes. You will be asked to fill out an online form and pay via credit card or PayPal. To verify your identity, Electronic ID Verification (eIV) will ask you four questions about your credit history. Developed by Canada’s major credit bureaus, eIV is used by most major financial institutions.

Your application will be submitted automatically through a direct and secure connection to our police partners. 

Step 2: Get Results Within 15 minutes

Criminal record checks using name and date of birth are processed within 15 minutes between 8am and 8pm EST Monday to Friday, excluding holidays. Once processed, you will receive your results by email.

When You Need to Visit an Office

If you do not (or cannot) answer the questions about your credit history to satisfy eIV requirements, you will be required to present your identification in person at one of our offices or a participating Canada Post outlet.  

Likewise, if a name and date of birth check matches another individual after you complete your online application, fingerprints will be required. We can help.

Find a Commissionaires office near you

Canadian vs. International Requests

This online criminal record check service is intended for persons living and working in Canada only.

Apply online now

If you are working or residing outside of Canada and require a certified criminal record check with fingerprints, we offer an international fingerprinting service with digital conversion of ink fingerprints and a courier service. 

Although it is rarely requested, we can also assist with basic criminal record checks as an international service but the application must be done through one of our agents. Please email us at internationals@commissionaires-ottawa.on.ca or call 613-231-6462, ext. 309.

Certified Criminal Record Checks with Fingerprints

If you need to apply for a certified criminal record check with fingerprints, Commissionaires is accredited by the Royal Canadian Mounted Police (RCMP) to capture fingerprints and submit them directly to the RCMP’s Canadian Criminal Real Time Identification Services (CCRTIS) for processing. 

All digital fingerprinting is supervised by knowledgeable security professionals who will answer questions and help guide the process in a confidential setting. 

It usually takes about 10 minutes to complete your application and submit to the RCMP. Results will be mailed to you.

Find a Commissionaires office near you

Mobile Services (for Group Processing and VIPs)

Did you know that Commissionaires offers mobile criminal background check and digital fingerprinting services? We can come to your location!

For group processing needs, we have operators supporting various federal, provincial, crown corporation and private industry partners across Canada.
 

Frequently asked questions

The cost is $55.00 plus taxes.

No. The criminal record check ordered through this service is conducted using name and date of birth-based criminal record verification and does not include a Vulnerable Sector Search (VSS). RCMP policy states that a Vulnerable Sector Search must be conducted by the local police agency of jurisdiction where you reside.

Criminal record checks using name and date of birth are processed within 15 minutes between 8:00 a.m. and 8:00 p.m. EST Monday to Friday, excluding holidays. Once processed, you will receive your results by email.

No. This Criminal Record Check service was designed for individuals who do not have a criminal record and wish to prove they do not have a criminal record. If you have a criminal record, your only option is a different service: a criminal record check with digital fingerprints. You will need to appear in person. For your convenience, Commissionaires offers a criminal record check with digital fingerprints service at locations across Canada. The service is offered in a confidential setting where your individual rights and privacy are assured. Please visit the Commissionaires office nearest you and we’ll help you apply.

No. Electronic ID Verification (eIV) is the industry standard for confirming a person’s identity online. You will be asked to answer four questions relating to your personal credit history.

Answering these questions will not affect your credit score.

Please visit the Commissionaires office nearest you for physical identity verification. You will need to present two pieces of valid, government-issued identification. One must include photo ID.
Examples of acceptable ID:

  • Passport
  • Driver’s Licence
  • Birth Certificate
  • Canadian Citizenship Card
  • Permanent Resident Card
  • Certificate of Indian Status
  • Immigration documents, i.e. work or study permits
  • Military Family ID card (MFID)
  • Record of Landing for Citizenship Applicant
  • Certificate of Live Birth
  • Nexus Card

Please note no refunds will be issued once you have submitted your application. If you fail electronic ID verification, please visit your nearest Commissionaires office or a Canada Post outlet in order to complete your police check.

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